About Us
Wirral Sensory Services
Established in 1997, Wirral Sensory Services conducts sensory and consumer research for the food, beverage and household product industries.
At WSS we offer a flexible and personalised product testing service. We provide detailed, statistically robust results based on your requirements. Our research aids product optimisation, improved customer satisfaction and increased sales potential.
Our Approach
Our approach allows us to be extremely competitive on cost and with the flexibility to meet the most exacting of deadlines.
Whether you are a start up company looking to break into a supermarket or a global brand assessing a range of new concepts, our research can help your business.
We pride ourselves on building strong relationships with our clients; when we conduct research for a new client our aim is that rather than being an individual piece of research, it will be the start of an ongoing partnership to produce the best possible products.
Meet Our Team
Jim Melville
Managing Director
Jim is the MD & has developed the business into an international brand delivering professional, top quality research projects.
Paul Melville
Project Director
Paul joined WSS becoming the second member of the management team & was instrumental in moving the company forward.
David Barry
Marketing Director
Dave joined the business as marketing director in 1999 after working in investments and acquisitions.
Debbie Melville
Research Director
Debbie Melville joined WSS in 08. She is a qualified Veterinarian & before joining she managed a successful animal veterinary practice.
Jon-Paul Realey
Senior Manager
Jp joined the business in 2010 after completing a business degree. He is now responsible for digital strategy & key accounts.
Eloise Cook
Senior Manager
During her time at WSS, Eloise has worked for several independent clients & supermarkets working on bespoke projects.
Lynn Deyes
Senior Manager
Lynn’s background is in education & IT. She previously worked for a multinational law firm conducting research & training.
Nick Watson
Senior Account Manager
Nick joined us in 2011 & works on one of our major client accounts, responsible for data analysis & reporting.
Thomas George
Senior Manager
Thomas works on one of our major client accounts & on independent projects. He oversees many aspects of consumer testing.
Diane Smith
Accounts Manager
Diane Smith joined us in 2010 & is now a full time Accounts Manager. Previously, Diane worked as a mortgage underwriter.
Gill Evans
Project Executive
Gill has been instrumental in developing software applications to support the business as well as working on data & reports.
Kris Draper
Project Executive
Kris joined WSS in February 2014 & works with some of our major clients, with responsibility for report generation.
Chris Toal
Project Executive
Chris brings enthusiasm & a fine eye for detail to the role. He currently works on NPD work & a supermarket account.
Chris Realey
Project Executive
Leanne Stretch
Project Executive
Debra Brown
Marketing Manager
Debra joined the team in 2019 to work with David on the marketing team and spread the word about Wirral Sensory Services.
Stuart Blair
Kitchen Manager
Stuart’s main focus is the preparation of the samples for the panellists to test & making sure clients’ guidelines are followed.