Privacy Policy - Wirral Sensory Services


Welcome to Wirral Sensory Services (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us in connection with our food and drink consumer research services.

Information We Collect

We may collect and process the following types of personal information:

  1. Personal Identification Information: Name, email address, phone number, and other contact details.
  2. Demographic Information: Age, gender, income level, and other demographic data.
  3. Survey Responses: Information and opinions provided in response to our surveys.
  4. Technical Data: IP address, browser type, and operating system.
  5. Usage Data: Information about how you use our website and services.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To Conduct Research: To analyze consumer preferences and trends related to food and drink products.
  2. To Improve Our Services: To enhance and personalize your experience with our services.
  3. To Communicate with You: To send you updates, notifications, and information related to our services.
  4. To Comply with Legal Obligations: To meet our legal and regulatory requirements.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  1. Consent: Where you have given us explicit consent to process your data for specific purposes.
  2. Legitimate Interests: For our legitimate business interests, such as improving our services and conducting research.
  3. Legal Obligations: To comply with legal requirements.

Sharing Your Information

We may share your information with:

  1. Service Providers: Third-party vendors who assist us in operating our business and providing our services.
  2. Business Partners: Partners with whom we collaborate for research purposes.
  3. Legal Authorities: When required by law or to protect our legal rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.

Your Rights

You have the following rights regarding your personal information:

  1. Access: To request access to your personal data.
  2. Correction: To request corrections to any inaccurate or incomplete data.
  3. Deletion: To request the deletion of your personal data.
  4. Objection: To object to the processing of your personal data.
  5. Restriction: To request the restriction of processing your personal data.
  6. Portability: To request the transfer of your personal data to another organization.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Wirral Sensory Services LTD
37 Allport Lane, Bromborough, Wirral, CH62 7HH
0151 346 2999