Blog Archives - Wirral Sensory Services

Central Location Tests: Gathering Precise Consumer Feedback in Controlled Settings

Launching a successful product hinges on understanding how consumers will truly perceive it. While methods like home use testing offer valuable real-world insights, sometimes you need a more controlled environment to gather precise, unbiased feedback, especially for sensory attributes or when direct observation is key. This is where Central Location Tests (CLTs), often referred to […]

Maximising Insight: Best Practices for Effective Consumer Testing

You understand that listening to your target audience through consumer testing is vital before launching or reformulating a product. It can illuminate preferences, uncover potential issues, and ultimately guide your product towards market success. However, simply conducting any test isn’t enough. The quality and reliability of the insights depend heavily on how the research is […]

The Power of the Panel: Why Trained Experts are Essential for Objective Sensory Profiling

Understanding how a product is perceived through the senses is crucial for success. In that regard, sensory profiling aims to provide an objective, detailed description of a product’s sensory characteristics. Unlike consumer testing, which measures liking and preference, sensory profiling dissects the ‘what’ – the specific attributes and intensities that make up a product’s sensory […]

The Financial Case for Sensory Research: Measuring Testing ROI

Many product development teams view sensory research as simply another expense on their balance sheet. This perspective often leads to minimising or even eliminating crucial testing phases to “save costs” during development without considering the long-term financial implications. The numbers tell a sobering story about product development success rates. According to Nielsen research, approximately 76% […]

Efficacy Testing in the Age of Social Media: Protecting Your Brand from Viral Backlash

Remember when product feedback was mostly limited to focus groups and customer service calls? Those days are long gone. Today, one disappointed customer with a smartphone can create a viral sensation that reaches millions of potential buyers in hours. In this social media landscape, the gap between what your product promises and what it delivers […]

Why Consumer Testing Timing Matters: Strategic Points for Maximum Impact

As a brand, you’ll already understand the importance of creating products that meet the needs and expectations of your target audience. Consumer testing is a well-known critical component of this process, allowing you to gather valuable feedback and insights that inform product development and marketing strategies. But have you given much thought to when you […]

How Home Use Testing Uncovers Real Consumer Behaviour

Laboratory conditions and controlled testing environments serve their purpose, but they rarely capture how consumers truly interact with products in their daily lives. When participants know they’re being observed or feel pressure to provide immediate feedback, their behaviour often changes, leading to insights that may not accurately reflect real-world product use. Home use testing addresses […]

The Impact of Age Demographics on Sensory Testing Results

Your product testing strategy might be missing a crucial element, costing you valuable market insights. While you’re likely considering factors like taste preferences, packaging appeal, and price sensitivity, a fundamental influence often gets overlooked: the age of your test participants. If you’re investing in product testing, you need to understand how age demographics shape sensory […]

Why Consumer Research Fails: Common Pitfalls and How to Avoid Them

The stakes are particularly high in today’s fast-moving consumer goods market. Your competitors are constantly gathering consumer insights, and falling behind on quality research can impact your market position. However, consumer research represents a major investment of your business’s time and resources. Worse, too many projects end up delivering nothing but wasted budget and unusable […]

Bridging the Gap: Using Consumer Research to Align Product Development with Market Demands

Consumer preferences are evolving faster than ever before. What delighted your customers last year might barely interest them today, and tomorrow’s preferences are already taking shape. You’ve likely experienced this firsthand, perhaps watching a previously successful product slowly lose its market position or seeing competitor innovations rapidly capture consumer attention. Yet many businesses continue developing […]